Filing Your Claim Online: A Step-by-Step Guide

Submitting an insurance claim through digital platforms has never been easier. Follow these simple steps to ensure a smooth process when reporting an insured event.

1. Gather Necessary Information

Policy number
Date and time of the incident
Detailed description of the event
Photos or videos of damage (if applicable)

2. Log In to Your Account

Access your Nubrix online portal using your username and password. If you haven't registered yet, you'll need to create an account first.

A schematic illustration showing a user logging into the Nubrix insurance portal on a laptop. The screen displays a stylized login form with username and password fields. The illustration uses cool gray and steel blue colors with yellow highlights for important elements.

3. Navigate to Claims

Look for the "File a Claim" or "Report an Incident" button in your dashboard.

4. Select Claim Type

Choose the appropriate category for your claim (e.g., auto, home, health).

5. Enter Claim Details

Fill out the online form with all relevant information about the insured event.

6. Upload Supporting Documents

Attach any necessary files such as photos, police reports, or receipts to support your claim. Our digital platform accepts various file formats to make this process convenient for you.

7. Review and Submit

Carefully review all the information you've entered. Make sure everything is accurate before submitting your claim. Once you're satisfied, click the "Submit" button to finalize your claim.

What Happens Next?

After submission, you'll receive a confirmation email with your claim number. Our loss adjustment team will review your claim and may contact you for additional information if needed. You can track the status of your claim through your online account.

Tips for a Smooth Online Claim Process

Be as detailed as possible when describing the incident
Provide clear, high-quality photos of any damage
Keep all original documents and receipts
Respond promptly to any requests for additional information
Check your claim status regularly for updates

Remember, our customer service team is always here to assist you if you encounter any difficulties during the online claim filing process. Don't hesitate to reach out if you need help navigating our digital platforms or have questions about your claim.